Taupe Salon and Spa Review

My friend Lucy and I purchased a spa package at Taupe Salon & Spa from Dealticker.com.  It sounded fabulous – a manicure, pedicure and facial all for $29 (value of $135).  In reality, it was a hair salon that did some nails.  Not that they did a bad job, they didn’t but it wasn’t a spa experience.  It was loud and the music, while nice, was more suitable for a club than a spa.  Hard to relax into the facial with Rihanna rocking in the background.  The aesthetician was quite nice and personable and I’m happy with how my nails (both manicure and pedicure) turned out.

I did have two issues with our “spa” package. First, when my friend and I booked the appointment we weren’t informed that we couldn’t be together for the manicure and pedicure as there is only one pedicure chair.  And it’s stuck in a closet (no joke).  This would have been nice to know.  But my main bitch is with the facial.  It was suppose to be 60 to 90 minutes and customizable.  It was neither.  At no time was I asked about my skin or what kind of facial I wanted to have and she didn’t tell me what she was doing.  If I had to guess from the very brief descriptions on their website – I’d say I got the mini/teen facial.  And while it wasn’t bad, neither did I notice any change to my skin.  And the whole appointment from the start of the pedicure to the end of the facial took about 1 hour 45 (I looked at my watch just before which is how I know) so there is no way the facial took even an hour.  It all seemed rushed and not relaxing.

For $29, it was fine but warrants a slightly negative review. For $135, I would have been extremely annoyed and would have complained in person and then wrote a very negative review.  Do I suspect we got rushed treatment because it was a “deal”?  Yes.  Would I go back?  No.

Rating: 2.5/5 (I can do the same at home)

Cindy Zimmer

Live life to the fullest everyday – this is a the philosophy I try to live by and it’s taken me on many adventures. I write about Korean culture from a non-Korean perspective as the editor/founder of ATK Magazine and I’m the Chair of the Board of Directors of the Toronto Korean Film Festival (TKFF). Previously, I ran a Korean-English language exchange group (in Toronto) for 3 years to stay connected to my three years living in Korea as an English teacher. I love music, film, food and sports and write about 3 of the 4.

4 thoughts on “Taupe Salon and Spa Review

  • April 21, 2011 at 11:17 pm
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    Just to add my two cents: while the woman who was my aesthetician was very nice (and pregnant, so I can’t be mean), my pedicure was done while I was having my facial…which means not only was everything rushed, but she wasn’t doing a facial. The entire thing consisted of her pointing a steam spout at my face (15 mins), and then putting some cream on it. The facial was MAYBE half an hour. My nails were fine, if messy, but my pedicure was ruined since she told me to put my shoes on right after the ‘facial’/pedicure.
    Complain complain.

    I’ve been really happy with the service I’ve gotten from some other ‘spa’ deals. This one, not so much. I think it was a mixture of it not really being a spa and them trying to rush you out the door.

    Reply
    • April 22, 2011 at 1:07 am
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      Yeah, at least my toes were dry 🙂 But my manicure polish was done during the “facial” too. It was definitely rushed! But good to know other spa deals are better!

      Reply
  • June 24, 2011 at 11:58 am
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    I have to totally disagree with both of you. Myself and 3 other friends came in together for the Deal Ticker, and were so pleased. Ive bought so many of these package deals and this is one of the only salons that I enjoyed going to. I was treated exactly the same as a customer who didnt have the package.
    Both estheticians were very friendly and knowledgeable, and our pedicures and manicures were done before the facial. The only thing done during the facial was my nail polish. This was such a great idea, I was completely dry when the facial ended and didnt have to worry about smudging.

    Are you sure you really checked your watch? My steam was 15 min and the mask was 15 min, so how did you get a 30 minute facial?

    Reply
    • June 24, 2011 at 12:19 pm
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      Hi Tay, I’m glad you had a good experience! Unfortunately, we didn’t and I can only report what happened to us. Part of it was I was expecting it to be more of a spa and less of a salon but most of it was how they rushed us through with poor quality work. Yeah, I checked my watch 🙂

      Reply

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