My friend Lucy and I purchased a spa package at Taupe Salon & Spa from Dealticker.com. It sounded fabulous – a manicure, pedicure and facial all for $29 (value of $135). In reality, it was a hair salon that did some nails. Not that they did a bad job, they didn’t but it wasn’t a spa experience. It was loud and the music, while nice, was more suitable for a club than a spa. Hard to relax into the facial with Rihanna rocking in the background. The aesthetician was quite nice and personable and I’m happy with how my nails (both manicure and pedicure) turned out.
I did have two issues with our “spa” package. First, when my friend and I booked the appointment we weren’t informed that we couldn’t be together for the manicure and pedicure as there is only one pedicure chair. And it’s stuck in a closet (no joke). This would have been nice to know. But my main bitch is with the facial. It was suppose to be 60 to 90 minutes and customizable. It was neither. At no time was I asked about my skin or what kind of facial I wanted to have and she didn’t tell me what she was doing. If I had to guess from the very brief descriptions on their website – I’d say I got the mini/teen facial. And while it wasn’t bad, neither did I notice any change to my skin. And the whole appointment from the start of the pedicure to the end of the facial took about 1 hour 45 (I looked at my watch just before which is how I know) so there is no way the facial took even an hour. It all seemed rushed and not relaxing.
For $29, it was fine but warrants a slightly negative review. For $135, I would have been extremely annoyed and would have complained in person and then wrote a very negative review. Do I suspect we got rushed treatment because it was a “deal”? Yes. Would I go back? No.
Rating: 2.5/5 (I can do the same at home)